Welcome to the fourth edition of the Business Travel Quarterly. In this issue we have a look at data at both the macro and micro levels. Mike Ryan and Eric Tyree of CWT consider how travel data can be used to improve real business returns beyond just travel savings. Paul Healy of CTM provides advice on data security while travelling. And Sanjay Shenoy of Airocheck goes granular with advice on airline data and its implications for airline contracting. My contribution this issue is to consider, amongst all the technology, how and why the quality of your booking consultant is still a major factor.
Thank you to everyone who attended, presented, sponsored and exhibited at the btTB-GBTA Regional Conference in Sydney last month. We had record numbers, and nearly more buyers than suppliers. Please let us know if you have any ideas, comments or advice regarding the conference or anything else we do. The survey feedback was positive, but we’re always trying to do a better job. The conferences, seminars and publications are all designed around your needs.
Happy reading,
Tony O’Connor
Editor
BTTB has been the premier provider of information, education and networking opportunities to the business travel community in the ANZ region for 17 years. BTTB launched the regions longest running dedicated travel management magazine, Business Travel Monthly, in 1999 and in 2000 staged the first BTTB Conferences and exhibitions in Australia and New Zealand. While publication of Business Travel Monthly ceased in 2013, the BTTB Australia Annual Conference continued through to 2016 as the leading event for buyers, suppliers and managers of corporate travel. The BTTB Australia event will now be replaced by the combined BTTB-GBTA Annual Conference.
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The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings organization headquartered in Washington, D.C. area with operations on six continents. GBTA’s 7,000-plus members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA and the GBTA Foundation deliver world-class education, events, research, advocacy and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts.