Posts Tagged “customer”

Melbourne Airport Unveils T4 Terminal Upgrade

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Melbourne Airport Unveils T4 Terminal Upgrade

  Melbourne Airport has revealed its new-look Terminal 4 (T4) gate-lounge precinct to travellers flying on Tigerair.   The enhancements made to the end of Pier F, almost doubled the space by adding 1,600m2 creating a 2,000m2 area equivalent to two Olympic-size swimming pools. Other upgrades include more seating, additional toilet facilities, lift access and…

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Air New Zealand unveils new Palmerston North lounge

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Air New Zealand unveils new Palmerston North lounge

On May 24th, Air New Zealand opened the doors to its new lounge at Palmerston North Airport.   Situated on the first floor of the terminal, the spacious new lounge offers seating for more than 100 guests, which is almost double the capacity of the previous space.  It also offers views out onto the runway…

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Global travel technology leader bolsters commitment to boost travel innovation

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Global travel technology leader bolsters commitment to boost travel innovation

Indonesia, the world’s fourth most populous country, boasts almost 90 million air passengers and will reach the same number of smartphone users by 2019[1].   Holding considerable standing as a travel destination and with huge potential as a source of outbound tourism, the Indonesian travel industry must embrace technology innovation if it is to unleash…

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Amadeus collaborates with Wingify to help Asia Pacific Online Travel Agents improve online conversion

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Amadeus collaborates with Wingify to help Asia Pacific Online Travel Agents improve online conversion

Author: PASA Today, online travel is bigger than ever, with 148.3 million travel bookings made over the Internet each year[1]. Despite the strong numbers, Online Travel Agents (OTAs) continue to struggle with turning ‘lookers’ into ‘bookers’. As the cost of acquiring new customers online continues to increase, it is critical that OTAs try and secure…

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