Maximising Value in your Travel Programme

Types of Session

Plenary – for all attendees addressing the key themes

Seminars – Features presentation by lead presenter/facilitator, followed by discussion. We will be encouraging all presenters to ensure that their sessions are as interactive as possible, providing plenty of time for discussion

Round-table discussions – As the name suggests, these sessions, led by an expert facilitator, provide the opportunity for delegates to discuss new strategies and tactics with their peers from both the buy and the supply sides. Always popular, the round-table sessions are a great forum for unearthing new ideas and establishing beneficial relationships.

Break-out/Seminar Sessions – Sub themes
In order to provide some structure to the seminar sessions, we have developed break-out sessions based on three sub-themes:
Procurement/Category Management – Applying procurement ‘best-practice’ to the travel category
Travel supply chain – Understanding the travel supply chain
Innovation – Finding new ways to add value through your travel programme?

These sessions will be repeated on day two, meaning that delegates can attend four of the six streamed sessions.


Day One – Tuesday 2nd May 2017

8.00 – 9.00am: Registration

9.00 – 9.10am: Opening Plenary

Welcome and Explanation of Theme


Nigel Wardropper, Managing Director, BTTB/PASA

9.10 – 9.50am: Plenary – Maximizing Value in your Travel Programme

What should a ‘world-class’ travel programme look like? What are the key elements and how does this translate into value for all stakeholders?

Bhart A. Sarin, CCTE, C.P.M., GTP
GBTA Board Member, Head of Global Indirect and APAC Regional Procurement, Ingredion Incorporated (USA)

International Speaker

9.50 – 9.55am: Message from Platinum Partner


9.55 – 10.30am: Plenary – GBTA Business Travel Index (BTI)

What are the major trends and economic factors affecting business travel globally, in the APAC region and locally? The GBTA Business Travel Index provides insights into future trends, beyond market forecasts, assisting travel category managers to develop strategies to deliver value to all stakeholders.

Michael W. McCormick, GBTA Executive Director & COO (USA)

International Speaker

10.30 – 11.15am: Opening of Exhibition

Refreshments served in Exhibition Area

Seminar Session 1

Please select 1 of 3.
Please note – all Seminar Sessions are repeated on day two, meaning you can attend four of the six seminar sessions.

11.15–12.15pm: Procurement – Developing Your Category Strategy

How do you develop a category management plan for the travel category? Where do you start? What are the levers of value in the travel category?

A facilitated discussion between the audience and presenters/panel about what are the key levers that can be pulled to extract value from the category.

Nigel Wardropper, Managing Director, BTTB
Joanne Barlow, Procurement Manager – Indirect Services, Cochlear
Kate McKay, Director – WoAG Travel, Procurement Management Branch, Commercial and Government Services, Department of Finance
Julian Mills, Commercial Head for Global Corporate Business, ATPI


11.15–12.15pm: Travel Supply Chain – Fintech and the Wonderful World of Payments

The world of payments is advancing rapidly. What are the latest developments and how will these impact on your travel programme?

Mick Lavers, Director Nesoi Solutions and Senior Consultant at Shipley Asia Pacific
Steven Morrow, Head of Travel Partnerships, Concur Australia & New Zealand
Richard Wilde, Head of Diners Club Australia
David Newington, Country Manager, AirPlus International


11.15–12.15pm: Innovation – Are You Swimming in the Data Lake or Are You Drowning?

The travel category provides richer sources of data than almost any other category. How do you determine which data matters most to you and what sort of things should you be looking for to unlock further value?

Bhart Sarin, GBTA Director and Global Procurement, Ingredion
David Fastuca, Chief Marketing Officer and Co-Founder, Locomote
Jo Prescott, Senior Procurement Analyst, New Zealand Government Procurement, Market Services, Ministry of Business, Innovation & Employment
Peter Wiseman, General Manager Sales, Corporate Travel Management
Kevin Park, APAC Platform Alliances Lead, Concur Technologies


12.15 – 1.15pm: Lunch

Seminar Session 2

1.15-2.15pm: Procurement – Developing a Stakeholder Engagement Plan 

Stakeholder engagement and management is often held up as the single most critical issue in managing the travel category. How do you identify who your key stakeholders are, how do you segment them and what is your strategy for meeting their needs?

Bec Mijat, Senior Consultant, People and Organisation,PwC


1.15-2.15pm: Travel Supply Chain – Air, Accommodation, Ground Transportation and Meetings Management Round-tables

Join with your peers and representatives of the travel supply chain for a peer-to-peer think tank exploring key issues in each element of the travel supply chain and gain exposure to new ideas about how you can unlock greater value for your organisation.

1.15-2.15pm: Innovation – Selecting the most appropriate sourcing strategy Round-tables

Should tendering be your default strategy? When does it make sense to tender and when doesn’t it? Are there other more effective ways of extracting value? What matters most to the buy and supply sides in a negotiation? In this round-table discussion session, buyers and suppliers will have the opportunity to explore what are the most effective strategies and what both parties can do to extract greater value from their relationships.

2.15 -3.00pm: Refreshments

3.00 – 3.30pm: Market Intelligence – Accommodation 

As anybody booking travel would know, the Sydney market is under-supplied with accommodation rates at all-time highs. This session will look at the major markets in ANZ and regionally, forecasting the likely direction of rates over the next year or two?


Bryon Merzeo, Tourism Hospitality and Leisure, Deloitte Access Economics

3.30-4.10pm: Plenary – Make or Buy? – Your TMC Relationship

Does your TMC relationship mean you have effectively outsourced your travel programme? What should you be able to set and forget and what do you need to retain? Does managing your travel programme become simply a question of managing your TMC relationship? How do you extract the most value for all stakeholders through the management of your TMC relationship and responsibilities?

Tony O’Connor, Principal, Butler Caroye
Fiona Gribbon, Senior Procurement Specialist Travel and Expense, Telstra
Peter Muller, Chief Operating Officer, ATPI
Andre Moten, Chief Operations Officer – Australia & New Zealand, Corporate Travel Management


4.10 – 4.55pm: Business Disruption: the stories of business transformation in the ever reinventing media

  • How to focus on the real problem and stay close to the customer through disruption
  • How business systems and structures can own you and stop you from transforming and chasing the market
  • How investing in people, hiring and developing the innovation culture required to re-invent your business

Gus Balbontin, Lonely Planet and Accomplished Business, Leadership, Innovation and Motivation Speaker


Keynote Speaker kindly sponsored by:

4.55-5.00pm: Closing Remarks

5.00-6.00pm: Networking Cocktail Function

Click here for day two programme