Archive For The “Tactics & Strategy” Category

Six Steps to Respond to Negative Online Reviews – From a Legal Perspective

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Six Steps to Respond to Negative Online Reviews – From a Legal Perspective

  Lawyer specialised in tourism gives her advice A commercial lawyer with experience in travel, tourism and hospitality issues, has shared with an online gathering of travel and tourism leaders her effective steps to dealing with negative online reviews.   Addressing a group of travel industry leaders, many of them from small businesses in Australia, Alyssa…

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Category Knowledge – Getting It & Keeping It

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Category Knowledge – Getting It & Keeping It

  Author: Tony O’Connor    Procurement departments in mid-sized and smaller companies have an inherent difficulty. They probably don’t have the spend size in many supply categories to justify employing full-time category specialists. Getting the necessary information to procure and manage well can be a problem.   As a consultant, you get to see inside…

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